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Forum: General 03-18-2014, 04:55 PM
Replies: 6
Views: 754
Posted By nophex
Funcom The servers came down at 10:00 EDT / 15:00 CET. ...

The servers came down at 10:00 EDT / 15:00 CET. This was when the event was scheduled to end. You didn't lose an hour.
Forum: General 02-10-2014, 11:00 PM
Replies: 25
Views: 3,927
Posted By nophex
Funcom Sort of. It fails on the 4th item in the list of...

Sort of. It fails on the 4th item in the list of possible clothing rewards. If you only have the Turtleneck it will be fine. If you have everything I listed, your character is a male, and you...
Forum: General 02-10-2014, 09:11 PM
Replies: 25
Views: 3,927
Posted By nophex
Funcom Issue with Writhing Bladder Sac

There is an error with the "Writhing Bladder Sac" that can cause it to not give loot when you use it. We are aiming to update live sometime tomorrow to get this fixed. In the mean time please do...
Forum: General 01-08-2014, 08:02 PM
Replies: 1,321
Views: 111,230
Posted By nophex
Funcom This should be fixed now. Thanks for the heads...

This should be fixed now. Thanks for the heads up! If you incorrectly got bumped up to 25 or any of the other thresholds for receiving an achievement that will not be taken away from you. Just...
Forum: General 11-13-2013, 04:39 PM
Replies: 27
Views: 1,640
Posted By nophex
Funcom Today's update includes a fix for the crash...

Today's update includes a fix for the crash during the Sandstorm event in the Hotel Scenario. The update notes should have included that (they are being updated now!).

We are aiming for a much...
Forum: General 11-10-2013, 05:04 PM
Replies: 12
Views: 1,049
Posted By nophex
Funcom This doesn't have anything to do with where we...

This doesn't have anything to do with where we are located (we have people that work on TSW in Europe and NA). We give subscribers a 3 day head start on the issue so it will always release 72 hours...
Forum: General 11-07-2013, 10:16 PM
Replies: 339
Views: 26,713
Posted By nophex
Funcom If you fail before the first boss spawns you...

If you fail before the first boss spawns you won't get a lock out.
Forum: General 11-07-2013, 10:03 PM
Replies: 339
Views: 26,713
Posted By nophex
Funcom He wasn't saying to run Duo if you find Normal...

He wasn't saying to run Duo if you find Normal too easy. What he is suggesting is that you go into the Normal Solo version of a scenario with more than one person. The only difficulty that enforces...
Forum: Player vs. Player 11-07-2013, 09:59 PM
Replies: 154
Views: 7,455
Posted By nophex
Funcom This is not accurate. You can get all of the...

This is not accurate. You can get all of the augments from the elite versions of the scenarios. The blue/purple/yellow augments have a higher drop rate in the Nightmare versions though. In...
Forum: General 07-12-2013, 09:36 PM
Replies: 94
Views: 7,840
Posted By nophex
Funcom Fanfood!

Big thanks for the donuts! Unfortunately they arrived when most of the team was at lunch so we didn't get to say hi. If you drop by again at least let us know your name so you aren't "That random...
Forum: General 07-10-2013, 09:22 PM
Replies: 26
Views: 7,668
Posted By nophex
Funcom This should be fixed for everyone after today's...

This should be fixed for everyone after today's update. If your flamethrower is invisible when you log in it should revert to the normal model when you zone.

If you attempted to change the...
Forum: General 12-19-2012, 10:17 PM
Replies: 18
Views: 2,086
Posted By nophex
Funcom We plan on having these items be exclusive for...

We plan on having these items be exclusive for the people that were subscribed during that month. If we ever did "re-release" them in the Item Store they would at least have a new skin/texture on...
Forum: General 12-12-2012, 06:59 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom Tokyo is not completed yet so I can't really...

Tokyo is not completed yet so I can't really answer. We will fill you in on the details for it as we get closer to it being completed.
Forum: General 12-12-2012, 06:56 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom We use Bonus Points instead of Funcom Points so...

We use Bonus Points instead of Funcom Points so that we are sure you are spending them on TSW. There are various legal/Intellectual property issues that force us to do this (and I can't go into...
Forum: General 12-12-2012, 06:37 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom If you use the 30% discount off deal it will bill...

If you use the 30% discount off deal it will bill you immediately (and push your renewal date by that amount). When it renews it will be at the normal non-discounted price.
Forum: General 12-12-2012, 06:33 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom I'm not sure how else to put it. The pricing...

I'm not sure how else to put it. The pricing point for the DLC mission packs will be $5 to $10 depending on the amount of content in them :) If it's a huge new zone we will break it up into...
Forum: General 12-12-2012, 06:25 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom If my post offended you I'm sorry. I didn't mean...

If my post offended you I'm sorry. I didn't mean it that way. I just wasn't sure what question you had that wasn't responded to yet.

It looks like a lot of people are worried about us releasing...
Forum: General 12-12-2012, 06:13 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom I answered this in a previous post but it's your...

I answered this in a previous post but it's your opinion that a $15 subscription is less value than buying $15 in Funcom Points. If you don't like the bonus of the subscription then you have the...
Forum: General 12-12-2012, 05:40 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom We wouldn't really have a way to do that so...

We wouldn't really have a way to do that so unfortunately the answer is no. We will give you a heads up to let you know that a DLC pack is coming. We may be able to do some form of pre purchase for...
Forum: General 12-12-2012, 05:36 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom 1) That would be your opinion. If the items in...

1) That would be your opinion. If the items in the subscription pack don't appeal to you then go with the option that you find more cost effective. The way we have it set up is so that either...
Forum: General 12-12-2012, 05:33 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom There are 30+ pages of comments. If you have...

There are 30+ pages of comments. If you have something specific you want to know ask it.
Forum: General 12-12-2012, 05:32 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom There is still a box purchase price for the game...

There is still a box purchase price for the game (~$29.99 depending on your region). There is no 100% free entry.
Forum: General 12-12-2012, 05:21 PM
Replies: 912
Views: 101,790
Posted By nophex
Funcom Wow this is a long thread! I'll try to answer as...

Wow this is a long thread! I'll try to answer as many questions as I can here:

1) Any DLC mission packs you buy will be account wide. It will apply to all of your characters.

2) The DLC...
Forum: Player vs. Player 11-16-2012, 07:54 PM
Replies: 95
Views: 7,391
Posted By nophex
Funcom Should be fixed now. It was an embarrassingly...

Should be fixed now. It was an embarrassingly silly mistake (an empty white space). Sorry about that. The new values should be in and working now.
Forum: Player vs. Player 11-16-2012, 07:34 PM
Replies: 95
Views: 7,391
Posted By nophex
Funcom Yeah we messed something up. Sorry about that. ...

Yeah we messed something up. Sorry about that. We are working to get it fixed now. It should be back and working very soon.
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