DXGI Error Device RemovedFor the first couple of days of early access I had no issues. After patch/release the game started freezing up, crashing and giving me the DXGI Error Device Removed. Once this happens I have to manually reset my computer. If I do anything else - use the mouse, press a button, try to open task manager - the screen goes black and the computer is unresponsive.
I have no problems running other games; WoW (in dx11), Rift, Tera, SWTOR, Skyrim, Metro 2033, etc. I keep my computer immaculate and running lean and bloat-free. It has quality components and gets dusted out, dusted off and wiped down once a week. I am using the latest (and TSW recommended) Nvidia drivers (301.42).
When this first started happening I reinstalled the video driver. That didn't help. I tried just dealing with it but it's very distracting constantly wondering when the game is going to crash. I finally had enough and tore down my computer and thoroughly cleaned and checked it. Then I wiped it and reinstalled Windows 7. I fully updated Windows 7, got a clean download for the driver and installed it, installed MSE (which I turn off during game-play), updated Directx and then re-downloaded TSW. After all this I then started the game and within five minutes it did the same thing.
I opened a ticket with Tech support and got a response saying they are aware of these "issues" and are working "tirelessly" to resolve them. I have since started running the game in full screen windowed mode in dx9 and haven't had a crash. However, I should be able to run in dx11 as advertised - not to mention the fact that the game looks so much better and runs smoother (when it's not crashing) in dx11.
Searching these forums and the web I have found many have this problem, and many more just deal with it quietly. I have also found that this isn't just a problem with TSW, but with other Funcom games as well. If you check forums for their other games you'll see this very same issue being brought up time and again. Also, a lot of issues that people have have a common band-aid remedy suggested by support: Run in dx9 mode. Will Funcom ever get dx11 right?
I just want the game to work right so I can enjoy what it has to offer. Anyone have any suggestions?