Mods, please feel free to edit this post as you see fit to help flesh it out. So many various questions people have that require digging through pages and pages of the original announcement thread.
I'll do my best to add questions and answers, hopefully with links to source or a note of lack of official source.
What exactly is there to buy?
Pre-Order the game.
Do this via Funcom directly or another retailer.
Retailers will send you a code to add the game to your Funcom account, which will then list the pet you will have (Cat, Dog, Wolf).
Stand alone pack anyone can add via the Funcom site.
Stand alone pack anyone can add via the Funcom site. This is completely unrelated to the Initiate Pack.
Grand Master Pack.
Includes the Master pack, also gives Lifetime subscription as well as a Snakeskin Jacket. Can be purchased Stand alone or as an upgrade to the Master Pack.
I don't want the Cat pet, how can I change it?
You will only get a registration key from other retailers than buying direct from Funcom. Buying from Funcom automatically applies the purchase and perks to your account you purchased with.
This key is not a beta key for closed/ongoing beta.
Source: Has been confirmed by Gamestop and Amazon purchasers that they received a code that when applied added the pre-order to their account.
Beta Download Link:
This seems to have appeared for some people, some of the time, and is most likely an error and nothing more. Those that have downloaded and installed the client have found they do not have access with their account. Someone else has confirmed via customer service that they have not yet been invited.
How do name reservations work?
Originally Posted by Sappho
You are reserving the nickname for your character. This is the uninque name for the character, that is part of the First_name, Nickname, Last_name set up. In the game when creating a character you will pick all three names, nickname is what is being reserved now.
Example: John Unknown Doe
The nickname must be at least 4 character and can be followed by numbers.
Upgrading to Grand Master Later:
I bought Master, what if I want to upgrade to Grand Master:
How good are the pre-order items going to be?
My payment seems to be stuck in "Process Pending"
Famine has some replies in this thread regarding the issue:
Personally I switched to Paypal and I was able to see a button to 'process payment' once I did. Others have not had this work. Contact customer service would be the recommendation.
If I order from Funcom, when do I get charged:
I want to preorder with my existing account (AO, AoC, etc):
Will we be able to trade pets (cat,dog,wolf) in game?
I was supposed to get beta access from a special promotion earlier:
Is the Initiate Pack included in the Master or Grand Master packs?
Do I get a physical copy of the game?
Will there be a Collector's Edition of the game?
I can't link my forum account to my game account!
If I don't order from Funcom, how do I buy the additional packs? (Initiate, Master, Grand Master, etc.)
Can I add more than one pre-order key to the same account?
Originally Posted by Tarib
Funcom should put up some sort of FAQ
(work in progress, editing more into it, please feel free to add suggestions for it)