There are several ways to get information or contact Funcom for assistance if you have questions. The following is a list of links and emails that are available.
- For in-game help please log into the game and use the /petition command. If your question is not answered in our knowledge base, please click "Petition" in order to submit your petition. Please note that tickets are answered in the order they are received. A Game Master will assist you as quickly as possible.
- For help with account issues, technical issues with the game client, general support questions, or general feedback, please go to http://help.funcom.com/, our e-mail help portal. Our support staff will work to answer you as quickly as possible; please note that issues that require the attention of a specialist may result in extended wait times.